Shipping policy

Aurum Snacks Pty Ltd (ABN 69 676 040 672) ships Australia-wide via Australia Post.

Processing Time

Orders are processed and dispatched within 1–2 business days (Monday–Friday, AEST). Orders placed on weekends or public holidays are processed the next business day.

Shipping Rates

• Standard Shipping (Parcel Post): $10.95
• Express Shipping (Express Post): $15.95
• FREE Standard Shipping on all orders over $45

Flat rates, anywhere in Australia.

Estimated Delivery Times

• Standard (Parcel Post): 2–7 business days
• Express Post: 1–3 business days within the Australia Post Express network

Metro areas are typically faster; rural and remote locations may take longer. Delivery times are estimates only and may vary due to carrier delays.

Tracking

A tracking link will be emailed to you once your order is dispatched. You can track your parcel anytime via the Australia Post website or the AusPost app.

Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, or failed delivery attempts, we will contact you to arrange re-delivery. Additional shipping charges may apply.

Contact Us

Aurum Snacks Pty Ltd
Glenhaven, NSW 2156
Phone: +61 432 000 594
Email: contact@aurumsnacks.com